Before submitting
Check the affected user, page, date and time, expected result, actual result, and whether the issue affects other people.
HAJIRI FOR NEPAL
Support
Explore a better way to run people operations with Hajiri, the HR platform for modern Nepali teams.
WHY THIS MATTERS
This Hajiri page helps Nepali teams make a specific people workflow clearer, more dependable, and easier to manage.
Hajiri support helps authorised customer teams resolve product questions, configuration issues, access problems, and workflow concerns. Include clear context so the team can investigate efficiently.
WHAT YOU CAN DO
A practical workflow your team can put to work.
What to include
Provide safe screenshots, steps to reproduce, browser or device details, and business impact without sending passwords.
Urgent issues
Use the contracted escalation channel for security incidents, widespread access failures, or payroll-critical operational blockers.
NEPAL CONTEXT
Designed with local operations in mind.
Support hours, response targets, escalation routes, and included services should follow your Hajiri plan or service agreement.
FREQUENTLY ASKED QUESTIONS
Useful answers before you move forward.
Should I send my password?+
No. Hajiri support should never need your password. Use secure account recovery and authorised support processes.
How are urgent issues prioritised?+
Priority should reflect security risk, number of affected users, business impact, and whether a critical deadline is blocked.
Where can I request a feature?+
Authorised customer contacts can submit product feedback with the workflow problem and desired outcome.
SEE HAJIRI IN ACTION
Make this workflow clearer for your team.
Talk with Hajiri about your current process, priorities, and a practical path to implementation.
Talk to our team →